Network, USB or Bluetooth: getting the first receipt out
A receipt printer prints the customer and kitchen receipts and opens the cash drawer. It works via ethernet, USB or Bluetooth. Pick the option that matches your register and follow the steps.
What you need
Step 1 / 7Open the lid on top of the printer. Place the paper roll with the loose end coming forward from underneath, as shown on the sticker inside the printer.
Pull out a bit of paper and close the lid. The printer aligns the paper automatically.
Tip: Roll the wrong way? The receipt stays blank. Flip the roll and try again.
Quick check
The paper is loaded the wrong way. Flip the roll so the end comes forward from underneath.
Check that register and printer are on the same network, not the guest network. Type the IP from the self-test manually.
The lid is open or the paper ran out. Close the lid properly or load a new roll.
Check that the RJ11 cable is in the printer, not the router. Some drawers have a key that must be set to "open".
Stuck? We help you right away, remotely if needed. Weekdays from 9 to 18h.
